Features

AI reception designed to support the entire lead conversation.

CONVIIX brings call answering, qualification, prioritization and lead capture into one configurable reception workflow.

Provide an immediate first response for inbound callers, including after-hours inquiries and high-intent calls that might otherwise go unanswered.

Collect caller name, callback number, location, service need, property context and other business-specific qualification criteria.

Configure workflows to recognize situations that require special attention, such as active water damage or other time-sensitive service needs.

Structure call information into fields that are useful for follow-up, reporting and downstream CRM workflows.