Legal

Privacy Policy

Last updated: September 10, 2026

CONVIIX ("CONVIIX," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with CONVIIX.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Company name
Business information
Information submitted through contact forms or demo requests
Communications you send to us

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Approximate location
Website usage information

2. How We Use Your Information

CONVIIX may use collected information to:

Respond to inquiries and requests
Schedule demonstrations or consultations
Communicate with prospective customers
Provide and improve our products and services
Improve website performance and user experience
Maintain security and prevent fraudulent activity
Comply with applicable legal obligations

We do not sell personal information to third parties.

3. Communications

If you contact CONVIIX or submit your information through our website, we may use your contact information to respond to your request and communicate with you regarding our products or services.

You may request to stop receiving non-essential marketing communications at any time.

4. AI and Voice Technology

CONVIIX develops and provides AI-powered reception and communication solutions.

Depending on the services being used, information processed through AI-powered systems may include customer-provided information necessary to support business communications and workflows.

CONVIIX aims to process information only as necessary to provide, operate, maintain, and improve its services.

Businesses using CONVIIX services are responsible for ensuring that their use of our technology complies with applicable laws, regulations, and customer communication requirements.

5. Service Providers

We may work with trusted third-party service providers that support the operation of our website, communications, infrastructure, AI systems, analytics, or other business services.

These providers may process information only as necessary to provide their services and subject to applicable contractual and legal obligations.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Respond to inquiries
Maintain business records
Meet legal or regulatory obligations
Resolve disputes
Enforce agreements

When information is no longer required, we may delete or anonymize it in accordance with applicable practices and legal requirements.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance user experience.

You may control certain cookie settings through your browser.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

CONVIIX is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites.

10. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Object to certain processing activities
Request information about how your data is used

To make a privacy-related request, please contact us using the information below.

11. Children's Privacy

CONVIIX services and website are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how CONVIIX handles information, please contact us:

CONVIIX
Email: support@conviix.com

By using the CONVIIX website or services, you acknowledge that you have read and understood this Privacy Policy.